Shipping Policy

At Kurta Dekho, we carefully pack and ship every order so your favourite kurtas reach you in great condition. Please review the following information before placing your order.

Shipping Locations

We ship across India to PIN codes supported by our courier partners. We currently do not offer international shipping.

If your address is outside our delivery coverage, we will contact you. If delivery cannot be arranged, your order will be cancelled and any payment collected will be refunded.

Shipping Charges

We offer free standard shipping on all orders within India, with no minimum order value.

Order Processing

Orders are normally processed and dispatched within 1–2 business days after confirmation.

Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or holidays are processed on the next business day.

Processing may take longer during festive seasons, sales or periods of high demand. We will notify you if there is a significant dispatch delay.

Estimated Delivery Time

Once dispatched, orders usually arrive within 3–7 business days. Deliveries to remote locations may take up to 10 business days after dispatch.

These timelines are estimates. Courier disruptions, weather conditions, public holidays or other unexpected circumstances may affect delivery.

Order Tracking

Once your order is dispatched, we will share the courier name and tracking details using the contact information provided at checkout.

Please allow 24–48 hours for tracking information to update after dispatch.

Address Changes

Please check your delivery address, PIN code and phone number carefully before completing your purchase.

If you need to correct your address, contact us immediately through our Contact Us page and include your order number. We will try to update it before dispatch. Changes cannot be guaranteed once the package has been shipped.

Missed or Failed Delivery

Please ensure someone is available to receive your order and respond to calls from the delivery partner.

If your package is returned to us following an unsuccessful delivery, we will contact you to arrange the next steps. Any redelivery charge will be explained and agreed with you before reshipping.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, contact us with your order number so we can check with the courier.

If tracking shows “Delivered” but you have not received the package, please check with household members, reception or building security, then contact us promptly if it remains missing.

If the courier confirms that your package has been lost in transit, we will arrange a replacement, subject to availability, or a refund.

Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, contact us as soon as possible with your order number and clear photographs of the item and packaging.

Please retain the packaging while we investigate. Our Return & Refund Policy explains the available resolution options.

Contact Us

For help with shipping, tracking or delivery, visit the Contact Us page at https://www.kurtadekho.com/

Please include your order number so we can assist you quickly.